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At Bleep Ltd Limited ("we") are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any data including personal data we collect from you, or that you provide to us, will be processed by us. References to “us” and “we” in this privacy policy include a reference to our service providers acting directly on our behalf, including our partner Bleep Limited. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting websites operated by us or using our services you are accepting and consenting to the practices described in this policy. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Bleep Ltd of 32-34 Gordon House Road, London, NW5 1LP.

Our nominated representative for the purpose of the Act is Daniel Minchom.

Information we may collect from you

We may collect and process the following data about you:

Information you give us. You may give us information about you by filling in forms on sites operated by us (our sites) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in chat rooms, forums, bulletin boards, commenting functionality and messaging services (together interactive services), enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, username, shipping address, e-mail address and phone number. We will not have access to your financial and credit card information but this will be collected and held securely by our selected payment processor.

Information we collect about you. With regard to each of your visits to our sites we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Information we receive from other sources.

We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

Uses made of the information

We use information held about you in the following ways:

  • Information you give to us. We will use this information:
  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer; and
  • to provide you with information about goods or services that may interest you, in accordance with the paragraph below.

The information we share when you make purchases. If you have previously made purchases from us, we will only contact you by electronic means (e-mail or SMS) with information about other products similar to those which you showed interest in or purchased. If you are new to our service, or where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data, contact us or our partner Bleep Limited, or use the unsubscribe link at the bottom of the marketing email.

The information we share if you use the interactive services: your use of the interactive services will allow other users of the site to view certain information. This may include:

  • displaying your username in conjunction with any comments or other content uploaded by you to other users of the site;
  • when you visit the site (including the pages of the site that do not relate to the interactive services), displaying your username on the site such that it is visible to other users of the site, including unregistered users of the site; and
  • allowing other users to send messages to you directly in relation to any messages, comments or other content uploaded by you to the site. Please note that your use of interactive services is subject to the terms of use of our service partner Muut Inc., available here.

Information we collect about you. We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • [to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;] [RELEVANT?]
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information

We may share your personal information with any member of our group, which means any of our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information as follows:

  • The necessary information required for us and our partner Bleep Limited to fulfil your purchases on the store is shared between us. We are contractually obliged to act in accordance with this privacy policy. Neither we nor Bleep Limited have access to any payment information or details of any payment methods such as your credit card details.
  • Third parties including business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
  • Third party organisations (such as recording labels and distributors) that may require the data for their business purposes. We do not disclose information about identifiable individuals to such organisations, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have purchased particular kinds of products on any given day).
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Bleep Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use [INSERT AS LINK TO WEBSITE'S TERMS OF USE] or [terms and conditions of supply](terms-and-conditions-of-supply [INSERT AS LINK TO TERMS AND CONDITIONS OF SUPPLY OF GOODS]] and other agreements; or to protect the rights, property, or safety of Bleep Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Bleep Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Any payment transactions will be processed by our selected payment processor using encrypted SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at support@bleep.com or by using the unsubscribe link at the bottom of marketing emails sent by us or Bleep Limited. Our site may, from time to time, contain links to and from the websites of our partner networks, [advertisers] and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@bleepstores.com.

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